Customer reviews of Ridgway Car Sales Ltd

By Deborah M on 04 February 2020 | Verified purchase

Excellent service. My old car had problems with the electrics which couldn't be fixed for a sensible sum given it's age. Finding a second hand automatic is like finding hens teeth and I was staggered to find one just a couple of miles away. They couldn't have been more helpful.

By Kirk H on 30 January 2020 | Verified purchase

I bought a Renault Zoe (EV) from RC in late November and on the way home realised the heating was not working. I live 100 miles away so RC (after claiming EV heating is poor which is nonsense) agreed to get my local garage to try and resolve. There was no air con gas in the system so we agreed a re gas which I paid 50% of as I wanted the work done by my trusted garage not the local garage RC proposed (which I thought was more than fair). The re gas did not resolve the issue and it was now Xmas so I had a month with no heating. In early Jan the car was diagnosed as having the air-con / heating system disconnected and required diagnostic work to remedy . This worked but RC is now refusing to pay the £340 bill and has stopped even responding to my e mails. So RC sold me a car with no air con gas, and no functioning heating - and for over 2 months in winter. In my opinion Ridgway Cars is unprofessional, discourteous and dis-ingenuous and suggest people avoid like the plague.

By david W on 26 January 2020 | Verified purchase

was very helpful and informative on the car we were interested in.

Reply from Ridgway Car Sales Ltd on 11/02/20

Hi David, thank you for your kind review. You were a pleasure to deal with and i look forwards to doing business again in the future.

By barry L on 30 December 2019 | Verified purchase

From the first telephone call, responding to an advert, through to collecting my car it was pleasant experience. No pushy sales talk, just good old fashioned service. I will certainly recommend Ridgeway to anybody looking to purchase a vehicle . I chose the car, they put a great deal together, including a decent value on my part ex, and I drove away with a smile on my face. That says it all !

Reply from Ridgway Car Sales Ltd on 31/12/19

Thank you Barry, i'm glad you were happy with the service you received and we met your expectations!! Was fantastic meeting you and i look forwards to a time where we can do business again. Thank you for choosing Ridgway Cars!!

By Brandon C on 14 December 2019 | Verified purchase

Ridgway couldn't have been more helpful, customer service was 5* in a day and age where good customer service is seriously lacking. They got me the best deal possible and sorted everything out in the time scale set. They also cleaned the car to within an inch of its life because they knew how important it was to me, treated it like it was their own car. I can't recommend Ridgway enough and will be using them to sell and source my next car. Thanks again to you both for such a great experience.

Reply from Ridgway Car Sales Ltd on 18/12/19

Hi Brandon, im so glad you were happy with the service you received, reviews like this mean everything to us. We take pride in the cars we sell and for me being a car enthusiast, i know the difference a good valet makes when seeing your new car for the first time. I look forwards to doing business with you again soon!!! Thank you again for choosing Ridgway Cars!!!

By rodolfo C on 07 December 2019 | Verified purchase

They have good cars, the service is very good. Theo were fast and efficient in the delivery of the vehicle.

Reply from Ridgway Car Sales Ltd on 07/12/19

Thanks Rodolfo, im so glad you were happy with your purchase and how you were treated. We look forwards to possibly doing business with you again in the future.

By Daisy W on 05 December 2019 | Verified purchase

Everyone in the office was very helpful and accommodating on every way. Overall a great and smooth experience

Reply from Ridgway Car Sales Ltd on 05/12/19

Thank You Daisy, im so glad we met your expectations and were able to help you get into your new car! Thank you for choosing Ridgway Cars!!

By Niall S on 26 November 2019 | Verified purchase

Chris, was a genuine & honest car dealer from the get go... No pressure whatsoever, let us look at the car and test drive it on our own. (Which I thought was trusting and let us make our own decisions) Unlike some dealers... Competitive price for a decent motor! Very happy with the service and would 100% recommend to anyone who’s unsure about buying a car for the first time...in along time!

Reply from Ridgway Car Sales Ltd on 27/11/19

Thank you Niall, im glad you were so happy with the experience you had with us. Thank you for choosing Ridgway Cars!!

By frazer K on 23 November 2019 | Verified purchase

Great customer service and un-pushy sales. Let me take the car out twice, with no rush to make a decision. They also delivered the car two hours away and took away my old car part exchange. Thank you Chris and Chris!

Reply from Ridgway Car Sales Ltd on 27/11/19

Thank you Frazer for your kind words. Im glad you found the experience with us at Ridgway a positive one, we always strive to change peoples perception of car dealers attitudes and their approach towards their customers!! I look forwards to a time where we can do business together again!! Chris & Chris :)

By kevin D on 19 November 2019 | Verified purchase

All very straightforward and friendly. Would recommend.

Reply from Ridgway Car Sales Ltd on 27/11/19

Thank you Kevin, was a pleasure meeting you and you made the whole process very easy for us all. Thank you :)