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Telephone:
01794 336233 | 07590 253090

After Sales

First step

Ridgway Cars have very high standards with the quality of Cars we sell. Each vehicle is subject to not one but two thorough inspections before the car is taken into stock giving you peace of mind.

Unfortunately, despite our rigorous inspection procedure , vehicle faults can still arise.

Should you be unlucky enough to experience a serious issue with a vehicle you have purchased from us, please follow the instructions to the right. Thank you.

Ridgway Customer Care

To ensure that our customers receive the best possible service, we ask that you email our customer care department. To help us help you, please use the template below.

 

Name: 

Address: 

Phone No.

Email:

 

Purchase date:

Vehicle VRM:

 

Warranty level:

 

Description of fault including:

  1. Time of fault
  2. How the fault occurred
  3. Mileage at the time of the fault

 

 

Email: ridgwaycustomercare@gmail.com

We aim to respond to every email within 24 hours (weekdays)